Refund Policy

At Marathi Matrimony, we believe in keeping membership purchases clear and transparent. This Refund Policy explains how payments, premium memberships, subscription services, and refund requests are handled on our platform. Before selecting a paid plan, members are encouraged to review the features, validity, pricing, and applicable terms carefully.

By purchasing any membership or premium service through Marathi Matrimony, you acknowledge that you have understood the applicable payment and refund conditions. Our services are designed to provide access to matrimonial features and verified matchmaking opportunities; however, the outcome of a matrimonial search depends on individual preferences, mutual acceptance, and personal decisions.

Understanding Your Membership Payment

Once a membership payment has been successfully completed and the selected service has been activated, the amount paid is generally considered final and non-refundable.

Members should carefully compare available plans, benefits, duration, and pricing before confirming a transaction. Access to premium features begins according to the selected membership plan and its applicable validity period.

When Refunds Are Not Applicable

A refund will generally not be provided because of:

• Change in personal circumstances
• Deciding to stop the matrimonial search
• Finding a partner outside the platform
• Not using the membership after purchase
• Receiving fewer responses than expected
• Not finding a preferred profile
• Closing or deactivating the account after purchase
• Changing matrimonial preferences

Marathi Matrimony provides matchmaking opportunities but cannot promise a particular number of matches, responses, meetings, or marriage outcomes.

Special Offers & Promotional Memberships

Memberships purchased under special pricing may be subject to separate promotional conditions.

This can include:

• Festival offers
• Limited-period discounts
• Promotional campaigns
• Coupon-based pricing
• Special membership packages
• Introductory offers

Unless specifically stated otherwise at the time of purchase, promotional memberships are treated as final and are not eligible for cancellation or refund.

Review Before You Purchase

Members are responsible for checking the details of their chosen membership before making payment.

This includes reviewing:

• Membership validity
• Premium features
• Applicable pricing
• Communication benefits
• Search and visibility features
• Any restrictions associated with the plan

Completing a payment indicates that the member has selected and accepted the displayed membership terms.

Membership Renewal

Where recurring membership or renewal options are available, members should review their renewal settings and applicable dates.

Members are responsible for managing their subscription preferences before the next billing cycle. If a renewal has already been processed according to the selected plan, a refund may not be available unless otherwise required under applicable law or specifically stated in the membership terms.

Changing or Upgrading Your Plan

Members may be able to upgrade their membership when additional features are available through the platform.

An upgrade provides access to the features associated with the newly selected plan. However, payment already made for an earlier membership does not automatically become refundable because of an upgrade.

Membership benefits and access cannot be transferred to another individual without prior authorization from Marathi Matrimony.

Duplicate or Incorrect Transactions

If a member believes that the same transaction has been charged more than once or that an unexpected payment error has occurred, the issue may be reported to our support team.

The transaction will be reviewed using available payment records. Members may be asked to provide relevant transaction details or payment references so that the issue can be properly investigated and resolved.

Temporary Service Interruptions

Marathi Matrimony works to maintain reliable access to its services, but temporary interruptions may occasionally occur due to maintenance, technical upgrades, network issues, or circumstances beyond our reasonable control.

Temporary unavailability of a feature does not automatically qualify a membership for a refund. Where appropriate, reasonable efforts will be made to restore affected services.

Account Restrictions

Membership fees are generally not refundable when an account is restricted, suspended, or terminated because of a member's violation of platform rules.

This may include:

• Providing misleading information
• Creating fraudulent profiles
• Misusing member information
• Harassing other members
• Engaging in prohibited activities
• Attempting unauthorized access
• Violating Marathi Matrimony policies

Such actions may result in loss of access to paid features.

No Guarantee of Matrimonial Results

Marathi Matrimony provides a platform that enables individuals and families to discover potential life partners. The decision to communicate, meet, proceed with a relationship, or finalize a marriage belongs entirely to the members and their families.

Therefore, membership payments cannot be refunded because a member does not receive a particular match, response, proposal, meeting, or marriage within the membership period.

Refund Review Process

Where a refund request is eligible for consideration under the applicable payment terms, members should contact the Marathi Matrimony support team with the relevant transaction information.

Each request may be reviewed based on the payment record, membership status, transaction circumstances, and applicable platform policies. Any approved refund will be processed through the appropriate payment method or channel, subject to applicable processing timelines.

Changes to This Policy

Marathi Matrimony may update this Refund Policy from time to time to reflect changes in our services, payment processes, membership structures, or applicable legal requirements.

The latest version published on the platform will apply to future transactions unless otherwise specified. Members are encouraged to review the policy whenever they purchase or renew a membership.

Need Help With a Payment?

If you have questions about a membership purchase, transaction, refund request, or payment-related issue, you can reach out to the Marathi Matrimony support team through the official contact channels provided on the platform.

We aim to keep every payment experience straightforward and transparent, helping members understand their membership benefits and applicable refund conditions before making a purchase.